Data protection

Information necessary for the processing of the guest's personal data

Declaration made in accordance with Art. 13 of EU Regulation 2016/679 issued by the European Parliament and Council on 27 April, 2016 concerning the protection of natural persons as regards the processing of their personal data, as well as the free circulation of such data, and which abrogates Directive 95/46/EC (General Regulations for the protection of data).

In accordance with the EU General Regulations for the protection of data (Regulation 2016/679 issued by the European Parliament and Council), please be informed that:

NAME AND CONTACT DETAILS OF THE CONTROLLER
The data controller is Ferienwohnungen von Lutz, Notburga von Lutz, Via Madonna del Riposo 14, 39057 San Michele/Appiano (BZ).

PERSONAL DATA AND SPECIAL CATEGORIES OF DATA
The following are considered as being your personal data:

  • personal data (surname, name, address, e-mail, telephone number, fax number, date of birth) as well as your language and the license plate of your vehicle
  • the data shown in your passport or identity card
  • data relative to the method of payment or otherwise connected with your payments (e.g. bank coordinates, details of credit card)
  • date of arrival and length of stay
  • communication and usage date, which is being processed across the website Special categories include data relative to health and specifc personal needs.

MOTIVES FOR THE PROCESSING OF PERSONAL DATA AND LEGAL GROUND FOR THEIR PROCESSING
The data provided will be processed for the following purposes:

  • For compliance with legal obligations
  • For the implementation of pre-contractual and contractual requirements relative to the guest's visit (booking, period of stay, departure etc.)
  • Forwarding of communications and telephone calls directly to the guest
  • Memorization of the data for the purpose of future bookings and requests
  • Forwarding of information, special ofers and new features ofered by the tourist accommodation and the other associated tourist accommodations by e-mail, ordinary mail, and other means of communication concerning the tourist accommodation, the local area and any local events etc.
  • The storage and processing of your communication and usage data occurs for safety reasons and to ensure the functions of the website.
  • The transmission of the personal data provided to the single coordinating body of the Guest Pass in order to enable the creation and use of the Guest Pass and to provide the associated services. 

Legal ground for the processing of your data:

  • compliance with legal and judicial obligations
  • compliance with obligations and pre-contractual and contractual requirements
  • your consent
  • legitimate interests (e.g. for improvements to our client service and our contacts with the clients – also regarding direct advertising and to ensure the functions of the website).

RECIPIENTS OF THE PERSONAL DATA
In most cases, your personal data will not be provided to third parties. In special circumstances, however, the data may:

  • be forwarded to other departments within the tourist accommodation, subject to the limits of legitimate use; 
  • be forwarded to the following employees, or to third-party subjects, when necessary to meet your requests or in order to provide specifc services:
    • Associazione Turistica Appiano
    • Verband der Privatvermieter Südtirol/Südtirol Privat
    • Okis Media Design
    • Unione Albergatori e Pubblici Esercenti
    • Systems
  • In connection with the issue of the Guest Pass, the data will be transmitted to the Mobilitätskonsortium, VAT Nr. 02735170215, which acts as the cardholder and unified coordinating body and assumes the role of autonomous data controller in processing the transferred data. 

The recipients listed above are required by us to comply with all current norms and standards governing the protection of data.

Your personal data will not be forwarded to third countries nor to international organizations outside the EU.

DURATION OF CONSERVATION OF DATA
The duration of the conservation of the data is calculated on the basis of the obligations for the conservation of the data and the requirements contemplated by the law. If your personal data are processed in order to comply with a legal requirement or a contractual obligation, they will be kept only for the time that is strictly necessary for their processing. If the data are processed with your consent, they will be kept until that consent is revoked.

RIGHTS OF THE DATA SUBJECT
Right of access by the data subject: In accordance with art. 15 of the GDPR, you are entitled to be informed of the personal data processed, their provenance, nature, possible forwarding to third parties (in such case identifying the same) and their utilization.
Right of rectifcation and erasure: In accordance with art. 16 of the GDPR, you may at any time require the rectifcation or completion of your personal data. Similarly, in accordance with art. 17 of the GDPR, you are entitled to require the erasure of the data. In the presence of published data, you also enjoy the "right to be forgotten", i.e. to request that the measures necessary to erase all the links, copies, replications and similar.
Right to object: You may at any time exercise your right to object as described in art. 21 of the GDPR and modify or entirely revoke your consent for the future.
Right of restriction (or blocking) of processing: In accordance with art. 18 of the GDPR, you may require the restriction of the processing of your personal data. The relevant data may be processed only subject to specifc prior consent, i.e. their processing will be efectively limited.
Right to data portability: In accordance with art. 20 of the GDPR, you are entitled to request and receive the personal data provided by yourself in a structured, commonly used and machine-readable format, and you have the right to require their transmission to another controller.
In accordance with art. 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority.

CHARACTERISTICS OF CONSENT
Your personal data will be processed in accordance with the contract and with current legislation, as set forth in the provisions of EU Regulation 679/2016 (GDPR). Consent for the processing of personal data included in special categories is given on a voluntary basis. In the absence of such consent, the personal data cannot be processed for any future bookings. Consent for the processing of personal data as regards the forwarding of information, special ofers and new features ofered by the tourist accommodation, too, is voluntary. If the personal data are not provided, then ofers and other information shall not be supplied.

Appiano, 19 June 2024

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